What is UCaaS?
Communication technology aimed at improving employee collaboration. Unified Communications as a Service (UCaaS) refers to a cloud-based phone system that allows users and administrators to easily access collaboration tools with unparalleled redundancy.
A suite of cloud-based collaboration tools, including:
- Dialtone
- Messaging
- Voice
- Video
- Chat
Why buy a Cloud System over an on-premise phone system?
Enjoy ultimate flexibility as access to “seats” are typically purchased on a monthly basis and can scale up and down as needed. There is none of the capital equipment or hardware costs associated with legacy phone systems.
How does a UCaaS system work?
The hosted infrastructure required to provide UC functions (chat, presence, etc.) resides in the data center or public cloud utilized by your service provider. Your IP connection to the cloud allows users to access that functionality.
Benefits you need:
- Employee Mobility
- Redundancy/ Failover
- Scalability
- Secure
- Never miss a call
- Ongoing cost savings
- Local Virtual Phone Numbers
- Quick Install
- Easy to Use
Main Features
Diverse Technology. Optimize your business communications with enterprise-class voice, messaging, video, chat, text, call handling, mobile apps, and BYOD capability.
Disaster recovery. never miss a call with a cloud-based phone system.
User Experience. Provide a consistent feature set and user experience to all users around the globe.
Integration. Seamlessly integrate with business applications, including CRM, marketing software, POS systems, and scheduling software.
Anytime, Anywhere. Manage your entire system whenever, wherever you want.
Smart Phone. Seamlessly transfer calls from your desk to your mobile device.